Refund policy

Vorza Return & Refund Policy

At  Vorza, we want you to be satisfied with every order. If something isn’t right, we’re here to help.

Returns

• Returns are accepted within 14 days of delivery.
• Items must be:
• Unused
• In original packaging
• In the same condition received

Items damaged from improper installation, misuse, racing, crashes, or normal wear are not eligible for returns.

Non-Returnable Items

The following items cannot be returned:

• Used electrical parts
• Batteries
• Custom or special-order items
• Clearance or sale items

Refunds

Once your return is received and inspected, we’ll notify you about your refund status.

Approved refunds are sent back to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with:

• Your order number
• Photos of the item and packaging

We’ll work quickly to make it right.

Exchanges

We only replace items if they are defective or damaged.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

Contact

For return requests or questions, contact:vorza.emotosports@gmail.com