Shipping policy
Vorza Shipping Policy
Thank you for shopping with Vorza. We are committed to delivering your order as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated shipping times may vary depending on your location and product availability.
Typical delivery estimates:
- United States: 5–12 business days
- International: 7–21 business days
Please note that delays may occur due to customs, weather, holidays, or carrier issues.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
Vorza is not responsible for lost packages or delays caused by incorrect addresses.
Lost or Stolen Packages
Vorza is not responsible for lost, stolen, or delayed packages after they have been handed over to the shipping carrier.
If an issue occurs, we recommend contacting the shipping carrier directly using your tracking information.
Damaged Packages
If your package arrives damaged, contact us within 48 hours of delivery with:
- Your order number
- Photos of the damaged packaging and product
We will work to resolve the issue as quickly as possible.
International Shipping
International customers are responsible for any customs fees, import taxes, or duties required by their country.
Contact
For shipping questions or support, contact:
Vorza Support
Email: Vorza.emotosport@gmail.com